We may use the information we collect from you when you register on our site, enter a contest, purchase products, participate in a promotion, respond to a survey or marketing communication, surf the website, or use certain other site features in ways such as:
We do not store any of your credit card information on our site or in databases. All payments to us are made through PayPal’s secure servers, and any personal information related to your order, such as names and addresses, will be stored there. If you order any products from us, we will use the information you provide to create an invoice (if applicable) and to ship your order. We will not send you any unsolicited mail.
Any information that you provide us when you sign up for our newsletter is maintained on MailChimp’s site and not in any personal databases.
Yes. Cookies are small pieces of data transferred to your computer’s hard drive through your browser by a site or its service provider that enables this site’s or service provider’s systems to recognize your browser and to remember certain information. For instance, cookies are used to help process product purchases. They may be used to help us understand your preferences based on previous or current site activity and to help us compile aggregate data about site traffic and site interaction so that we are able to offer better site experiences in the future.
In the future, we may contract with third-party service providers to help us better understand our site visitors. These service providers are not permitted to use information collected on our behalf except to assist us in conducting and improving our business.
It is possible to turn off cookies and to have your computer warn you whenever a cookie is being sent. You can look at your browser Help menu to determine how to change the cookie settings on your browser. If you turn cookies off, you won’t have access to many features that make your site experience more efficient, and some of our services may not function properly.
We do not trade, sell, or transfer your personally identifiable information to outside parties without providing advance notice, except as described below. The term “outside parties” does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving you, so long as those parties agree to keep such information confidential. We may release your information when we believe release is necessary to comply with the law, enforce our site policies, or protect people’s rights, safety, or property. However, non-personally identifiable information may be provided to other parties for uses such as marketing and advertising.
To modify your e-mail subscriptions, please go here and click unsubscribe.
Please note that we may maintain information about individual sales transactions to service the transactions and for the purpose of record keeping.
To provide you with increased value, we may include third-party links on our site. These linked sites have separate and independent privacy policies. We have no liability or responsibility for the activities and content of these sites. Nonetheless, we welcome any feedback about these linked sites (including information concerning a specific link not working).
Default shipping for all orders is commercial ground shipping. Any orders that require different handling instructions are taken on a case-by-case basis. Products sent via basic shipping will not be replaced if damaged.
Items Damaged in Shipping
If an order with damaged products was sent via commercial ground shipping, please email us the details of your order, and we will facilitate the shipment of a replacement. Items sent via basic shipping will not be replaced.
Wrong Item Received
If you received the wrong item, please email us your order details and describe the situation. If you wish to keep the item, we will determine a resolution. If you wish to replace the item, we will facilitate the shipment of such a replacement.
All sales are final.
If your order has been delayed, please see the below: